Privacy Policy
Last updated: January 15, 2026
At Ecnobis Financial Technologies S.A.S. (hereinafter, "Ecnobis") we take the protection of your personal data seriously. This Privacy Policy describes how we collect, use, store and protect your information when using the ecnobis.com site and associated services, in compliance with Ecuador's Organic Data Protection Law (LOPDP) and its Regulation.
1. Data controller
Ecnobis Financial Technologies S.A.S., Tax ID 1793224816001, with legal address at Av. República del Salvador N36-140, Mansión Blanca Building 7th floor, Quito 170135, Ecuador. Data Protection Officer email: privacy@ecnobis.com.
2. Data we collect
We collect: (i) identification data (first name, last name, national ID or passport); (ii) contact data (email, phone, address); (iii) financial data required for investing (bank account, source of funds); (iv) browsing data (IP address, browser type, pages visited).
3. Purposes of processing
We use your data to: register your account, allow you to invest in projects, comply with tax and anti-money laundering obligations before the UAFE, send you commercial communications about new projects (only with your consent), analyze site usage and prevent fraud.
4. Legal basis
We process your data based on: your free and informed consent, the performance of the intermediation contract, compliance with applicable legal obligations and our legitimate interest in guaranteeing site security.
5. Recipients
We may share your data with: partner real estate developers (only the data required for the operation), financial institutions that execute payments, Ecuadorian authorities (SRI, UAFE, Superintendency of Companies) when required by law, and technology providers under data processor agreements.
6. International transfers
Some technology providers (transactional email, hosting) are located outside Ecuador. We only transfer data to countries with an adequate level of protection or through standard contractual clauses approved by the Superintendency for Personal Data Protection.
7. Retention
We keep your data while the contractual relationship exists and, afterwards, for the periods required by Ecuadorian tax and anti-money laundering regulation (minimum 10 years for financial operations).
8. Your rights
You have the right to access, rectify, update, delete, oppose, cancel and port your data, as well as to withdraw your consent at any time. You can exercise them by writing to privacy@ecnobis.com attaching a copy of your ID. We will reply within a maximum of 15 days.
9. Supervisory authority
If you believe we have not handled your request properly, you can file a complaint before the Superintendency for Personal Data Protection of Ecuador.
10. Changes
We reserve the right to update this policy. We will publish any change at this same URL and, if substantial, we will notify you by email.